By specializing in providing support to level 3 and level 4 merchants exclusively, we are able to devote 100% of our resources to meeting the needs of the merchants that typically represent the lion's share of any ISO's portfolio. As a boutique firm, we have the agility to customize your program so that it fits your specific needs. Every ISO has a dedicated point of contact whose job it is to ensure that you and your staff can count on quick responses to questions, and provide resolutions to any issues that come up.
INNOVATION
- At MAXpci, we pride ourselves on thinking outside the box to provide the solutions needed to enhance the customer experience at all levels.
- If we don't offer it today, it's because no one has asked for it!
- Pre-completed SAQs? We offer it. Streamline the SAQ process? We can do that too!
- Chance are, we have an off-the-shelf solution that will work for you. If not, we'll create one.
AUTOMATION
- Not only does automating your PCI compliance program reduce the number of man hours you and your staff have to devote to it, it also reduces the opportunity for human error.
- MAXpci offers options that allow you to board merchants, close merchant accounts, and update portfolio data automatically using our open API.
- If you prefer, merchants can be boarded and closed manually by your staff, or by submitting Excel spreadsheets to our support team. Or you can use all of these options to manage your portfolio. It's up to you.
INTEGRATION OPTIONS
MAXpci offers options that allow you to integrate your PCI program into your processing program to any degree you choose, including the ability to:
- Add PCI compliance to your merchant's dashboard.
- Send automated messages, white labeled or under the MAXpci brand, on any schedule you select, to remind your merchants of their current status, and alert them to actions required.
- Access your PCI compliance program from your existing website.
- Automatically upload portfolio data to your CRM on any schedule you choose.
WHAT WE OFFER
Simplified SAQ Wizard
Simplify the compliance process and reduce the risk of an attack with MAXComply. Questions written in plain English make it easier than ever to become compliant.
Actionable Reports
Acquirer and card-brand specific reporting is filed monthly, quarterly and annually, as required. Real-time, custom reports are available in viewable and downloadable formats at the click of a mouse.
Best Security Partners
VIKINGCLOUD’s PCI External Vulnerability Scanning is a cloud-based service, so there's no hardware or software to install and maintain. Their user-friendly scanning solution gives our merchants complete visibility and control.
Live Chat
A click of a mouse reaches our support staff and allows us to answer questions and provide assistance, from logging in all the way through completing the compliance process.
Superior Support
Our team of trained support specialists is available by phone, email, and live chat to provide assistance every step of the way. Help is always just a phone call, or mouse click, away!